| 07.30 – 08.20 |
Registration Desk open / Welcome Coffee & Tea in Foyer, 3rd floor of Hotel Westin |
| 08.30 – 08.45 |
Welcome
By Mr Xinsheng Ma, Chairman of Bailian Group - China
Welcome Address by Shanghai Huangpu Government - China
|
| 08.50 – 09.00 |
Opening
By Mr Bienvenido V Tantoco III, President of IGDS & President of Rustan's Supercenters - The Philippines
Master of Ceremony
Mr BS Nagesh, Founder, Trust for Retailers and Retail Associates of India (TRRAIN) & Vice Chairman of Shoppers Stop - India |
| 09.00 – 10.45 |
Session 1 – Chinese Customers / Consumer Behaviours
-
"Crossroad for Chinese Department Stores"
By Mr Yougang Chen, Principal in McKinsey & Company Shanghai Office - China
-
"How to Capture Fast Growing Chinese Customers"
By Mr Zhi Yong Zhang, CEO & Executive Director of Li Ning Sport Goods - China
-
"Consumers Leading the Development of Retail Business in China"
By Mr Guoding Li, General Manager of Shanghai Bailian - China
Panel Discussion moderated by Mr Brian Walker, Managing Director of Retail Doctor Group - Australia
|
| 10.45 – 11.15 |
Break |
| 11.15 – 13.00 |
-
"Heritage and Emotion - The Renaissance of Chinese Craftmanship"
By Ms Qiong Er Jiang, CEO & Artistic Director of Shang Xia - China
-
"Luxury in China"
By Dr Bruno Sälzer, CEO & Vice Chairman of the Board of ESCADA - Germany
-
"Understanding and Delighting Chinese Customers... in Paris"
By Mr Paolo De Cesare, Chairman & CEO of Printemps - France
Panel Discussion moderated by Brian Walker
|
| 13.00 – 14.15 |
Lunch Break |
| 14.15 – 16.40 |
Session 2 – Right Product at Right Place / Sourcing & Distribution
-
"Purchase, Sale Status and Revolution Direction of Chinese Merchandise "
By Mr Wanhe Zheng, Chairman of Beijing Wangfujing Department Store - China
-
"Sourcing Value with Values"
By Mr Simon Susman, Deputy Chairman of Woolworths - South Africa
-
"Sourcing from China - A New Era"
By Dr William K Fung, Executive Deputy Chairman of Li & Fung - Hong Kong S.A.R.
Panel Discussion moderated by Brian Walker
|
| 16.45 |
End of Day 1 |
| 19.00 – 21.00 |
Official Dinner |
| 07.00 – 07.50 |
Registration Desk open / Welcome Coffee & Tea in Foyer, 3Floor |
| 08.00 – 08.05 |
Opening |
| 08.05 – 08.25 |
"City's Name Card and Everlasting Industry"
By Professor Guoxiong Huang, Professor at the Renmin University - China |
| 08.30 – 12.20 |
Session 3 – The New Department Store Landscape
-
"Beauty Expedition in Department Stores"
By Mr Paolo Gasparrini, President of L'Oréal China - France
-
"The Department Store Model - Challenges and Opportunities"
By Mr Fook Seng Chew, CEO & Exec. Director of Parkson Retail Group - China
-
"Can a Department Store Enchant Millions of Customers?"
By Mr José Galló, CEO of Lojas Renner - Brazil
Panel Discussion moderated by Brian Walker
|
| 10.10 – 10.40 |
Break |
| 10.40 – 12.20 |
-
"Customer Leading Innovation"
By Mr José María Blanco, CEO of El Palacio de Hierro - Mexico;
Mr Daniel Elguea Solis, CFO of El Palacio de Hierro - Mexico
-
"The Transformation of the Retail Shopping Experience "
By Ms Karen Katz, President & CEO of Neiman-Marcus Group - USA
-
"The Spirit of the City"
By Mr Vittorio Radice, CEO of La Rinascente - Italy
Panel Discussion moderated by Brian Walker
|
| 12.20 – 12.30 |
Closing of the Forum |
| 12.30 – 13.20 |
Light Lunch Break |
| 13.30 – 17.15 |
Store Tour Shanghai (as per registration only) |
| 18.15 – 21.00 |
Farewell Dinner on River Cruise |
